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Quantum Claims Management (QCM) has been providing policy
administration and premium collection services, as well
as handling insurance claims on behalf of the insurers,
banks and building societies since 1994. More recently
it has also provided its services to personal loan and
credit card companies. All of this business is being run
on the systems that we also market as packaged software,
which we normally customise for each client.
Claims
administration
QCM are highly experienced in delivering claim administration
services across the following types of cover:
- Mortgage payment protection,
- Personal loan payment protection,
- Life and critical illness cover,
- Motor vehicle GAP cover.
QCM has recently launched claims management services in
the following areas:
- Credit card payment protection,
- Income protection.
Major clients for the claim
management and administration services include:
- Norwich Union,
- NIG,
- Axa,
- Britannia Building Society,
- Chelsea Building Society,
- Countrywide,
- Leeds & Holbeck,
- Sky.
Policy
administration and premium collection
In addition we provide policy administration services
in the following areas:
- Premium quotations,
- Policy renewals,
- Policy fulfilment,
- Premium collection,
- Commission calculations,
- Commission payments,
- Profitability reports.
Major clients for the policy administration services include:
- Axa Life,
- Scottish Power,
- Axa Direct.
QCM is able to deliver a high quality
service across a wide range of risk types. For those companies
that do not want to outsource their policy administration
and claim management functions, Quantum Consulting Group
Plc can deliver customised packaged software solutions
to allow the easy and cost effective management of the
business in-house.
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